Privacy Policy
Who we are
Our website address is: https://induparts.eu.
InduParts is an online store for industrial parts, automation components, protective gloves and related products for business customers.
What personal data we collect
When you use our website, place an order, create an account or contact us, we may collect information such as your name, company name, billing address, shipping address, email address, phone number, order details, payment status, IP address and browser information.
We collect this data to process orders, deliver products, provide customer support, manage invoices, prevent fraud and improve our website.
Orders and payments
When you place an order, we store the information needed to process and deliver your purchase. This may include your contact details, delivery address, billing details, purchased products and order history.
Payments may be processed by third-party payment providers. We do not store full payment card details on our website. Payment providers may process your data according to their own privacy policies and security requirements.
Shipping
To deliver your order, we may share the necessary delivery information with shipping carriers or logistics partners. This may include your name, company name, address, phone number and email address.
Accounts
If you create an account on our website, we store the personal information you provide in your user profile. You can view, edit or delete your personal information at any time, except for information that must be kept for legal, tax, security or administrative reasons.
Contact forms and customer support
If you contact us through a form, email or other support channel, we may collect your name, email address, message content and any details needed to answer your request.
Comments
If visitors leave comments on the website, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.
Cookies
Our website uses cookies to make the website work correctly, remember user preferences, manage shopping cart functionality, support account login and improve the user experience.
If you leave a comment, you may choose to save your name, email address and website in cookies for your convenience. These cookies may last for one year.
If you visit our login page, a temporary cookie may be set to check if your browser accepts cookies. Login cookies and screen option cookies may also be used when you log into your account.
Analytics and website improvement
We may use analytics tools to understand how visitors use our website, improve performance, check technical issues and improve our products and services. Analytics data may include pages visited, browser type, device type, country, referral source and similar technical information.
Embedded content from other websites
Pages on this website may include embedded content such as videos, images, maps, product feeds or external links. Embedded content from other websites behaves in the same way as if you visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking and monitor your interaction with their content.
Who we share your data with
We may share necessary personal data with service providers who help us operate the store, process payments, deliver orders, provide hosting, maintain website security, send emails, manage analytics or provide customer support.
We may also disclose information if required by law, tax regulations, fraud prevention, legal claims or security obligations.
How long we retain your data
We keep order and customer data for as long as necessary to process orders, provide support, meet tax and accounting obligations, prevent fraud and comply with legal requirements.
If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.
What rights you have over your data
You may request access to the personal data we hold about you. You may also ask us to correct, update or delete your personal data, or restrict certain processing where applicable.
This does not include data we are required to keep for administrative, legal, tax, security or fraud-prevention purposes.
Where your data is sent
Your data may be processed by service providers in countries where our website, payment, delivery, analytics or support services operate.
Visitor comments may be checked through an automated spam detection service.
Data security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure. However, no website or online service can guarantee complete security.
Contact
If you have questions about this Privacy Policy or your personal data, you can contact us at: info@induparts.eu.
